Woolworths Ferntree Gully

Reviews of Woolworths Ferntree Gully

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  Nicholas Logan Added March 04, 2023

  ★ ☆ ☆ ☆ ☆
  Went shopping at 6 am sun 22nd of Jan. As I was walking into the store had a woman ask me to give her a lift to scoresby rd. I was quite disturbed by this. I went in to shop and saw the woman walking in and approached a customer service person asking if she knew her. She said no and didn't seem to care that woolies customers are being subjected to people like that. After I did my shop she was still out there. Is woolies at all concerned about their customers safety!
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  Caroline Taylor Added February 27, 2023

  ★ ★ ☆ ☆ ☆
  I shop at this store regularly. Most of the staff are reasonable to deal with but occasionally there's the exception. Today I had an "encounter" with a very rude female staff member in the self serve area. The t shirt slogan "I'm here to help" was not applicable to this staff member. I reported the issue to WW on FB but based on some comments about the manager, I'm not confident that matter will be appropriately handled. This is not the first time I have experienced rudeness at this store. I also shop Coles and have never had a problem with the staff. The other issue at this store is the constant amount of empty spaces. Obviously there are ongoing supply chain issues but often I can source the products not to be found at this store from other WW stores.
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  Kylie Added February 27, 2023

  ★ ★ ★ ★ ★
  It was pretty easy to get a car space. My trip was just a quick stop to grab a few essentials before heading home. My only suggestion would be to have a register open that isn't only 12 items or less, or the self-serve option. There were customers with a trolley full of shopping that had to line up at the self-serve registers. If they had at least one regular checkout register open for those customers with a full trolley, it would make the wait times less for everyone.
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  Celia Bush Added February 22, 2023

  ★ ★ ☆ ☆ ☆
  This was a great central store, recently upgraded and open 24 hours. Now it closes at midnight which is pretty inconvenient and unpleasant whilst being rushed through when there's still plenty of time before 12am.
  
  Bakery section here is all over the place. Huge amounts of waste (food, plastic, money) on overstocked items while other items are rarely in stock.
  
  Head to Mountain Gate for better Bakery goods.
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  Jeff Bass Added February 18, 2023

  ★ ★ ★ ★ ☆
  Good
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  yaka bot Added November 02, 2017

  ★ ★ ★ ★ ☆
  Good parking. Helpful staff.

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